Effective date: July 16, 2026
This Privacy Policy describes how FormlyAI Inc. d/b/a Dovetail, located at 39 Mariners Cay Drive, Folly Beach, SC 29439 USA, collects, uses, and discloses personal information when you use our website www.withdovetail.com (the “Website”) and our software application. By accessing or using the Website or our software application, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Email addresses
- First and last names
- Phone numbers
- Physical addresses
- Other information provided by users, including their company name
2. Use of Personal Information
We may use the personal information we collect for the following purposes:
- To provide and maintain our services, including the software application
- To communicate with you and respond to your inquiries
- To personalize your experience and improve our services
- To send you promotional materials and updates, with your consent
- To enforce our terms and conditions and protect our rights
3. Disclosure of Personal Information
We may disclose your personal information to the following third parties:
- Service providers who assist us in operating our business and providing our services, such as hosting providers, payment processors, and customer support providers
- Legal and regulatory authorities, when required by law or to protect our legal rights
- Affiliates and subsidiaries, within the scope permitted by applicable law
4. Third-Party Integrations
Customers may choose to connect their Dovetail account to third-party services, including AI services. When a customer enables an integration, Dovetail may receive account identifiers, authentication information, requests, and other information submitted through the integration. At the customer's request and subject to the customer's existing Dovetail permissions, Dovetail may provide the connected service with relevant information from the customer's Dovetail workspace or make requested changes within that workspace.
We use this information to authenticate the user, provide the requested integration functionality, maintain security and reliability, and comply with applicable law. We may disclose it to the connected service and service providers that support the integration. The connected service processes information under its own privacy policy.
Customers may disconnect the integration or revoke its access at any time through the connected service or their Dovetail account settings. Dovetail does not create a separate copy of customer workspace data solely because an integration is used. Workspace data remains subject to the retention settings and contractual terms applicable to the customer's Dovetail account, while integration-related technical logs are retained only as long as reasonably necessary for security, support, and legal compliance.
5. International Transfers
Your personal information may be transferred to and stored on servers located in countries outside of your jurisdiction, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your personal information outside the European Economic Area (EEA), we implement appropriate safeguards to ensure it is protected in accordance with applicable data protection laws. This includes using standard contractual clauses approved by the European Commission or transferring data to countries recognized as providing an adequate level of data protection.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You may have certain rights regarding your personal information, which may include the right to access, correct, or delete your personal information. To exercise these rights or if you have any questions or concerns about the processing of your personal information, please contact us using the contact information provided below.
8. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The revised Privacy Policy will be effective as of the updated date indicated at the beginning of this policy. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the following information:
FormlyAI Inc. d/b/a Dovetail
39 Mariners Cay Drive
Folly Beach, SC 29439
United States of America
Email: hello@withdovetail.com
Website: www.withdovetail.com